- Smile Boutique NY offers a variety of solutions for missing teeth, including:
- Acrylic Partial Dentures: Durable and affordable for partial tooth replacement.
- Flexible Partial Dentures: Lightweight and comfortable, ideal for a more natural feel.
- Metal Cast Partial Dentures: Long-lasting and highly secure.
- Flipper Teeth: Temporary solutions for single-tooth replacements.
Frequently Asked Questions (FAQ) - Smile Boutique NY
Orders, refunds & fit support
Can I cancel my order?
Contact us within 150 days of your order date and before manufacturing begins. There is no cancellation fee. A $50 impression-kit deduction applies only if your kit has shipped, even if unused. After production starts, covered fit issues and defects receive the remedies below. Rush fees are reviewed case by case; accessories and gift cards have separate terms. Read the Refund Policy.
What if my appliance does not fit?
Request each free fit adjustment or remake within 60 days of delivery. Work requested within the 60-day period may be completed afterward; additional adjustment or remake requests after day 60 are not covered for free. Necessary fresh kits, return shipping and reshipment for covered work are included. See coverage and exclusions.
What if there is a manufacturing defect?
Report a suspected manufacturing defect within 60 days of delivery so we can evaluate it under our included limited warranty. For a verified manufacturing defect, we remake the appliance at our expense.
We may ask you to return the appliance for evaluation. When we require that return, we cover the shipping expense. The remake and its shipment to you are also covered. This remedy does not limit any additional rights you may have under applicable law.
Will I have to pay for another kit?
If your initial impressions are unsuitable for making your appliance and an additional impression kit is needed, that extra kit costs $40.
This is separate from a fresh impression kit needed to resolve a covered fit issue: that kit is included at no additional charge.
What if my package is lost?
If tracking suggests your package is lost, open an investigation with the shipping carrier. Allow approximately 2–3 BUSINESS DAYS for a response, then contact us again with the carrier’s response and claim number. If the response is still pending after that period, contact us with the claim number so we can follow up; you do not need to wait indefinitely.
If the carrier confirms that the package is lost, we provide a replacement at no additional cost. Carrier response times may vary. This process does not limit any rights or remedies required by law.
Can I return an accessory or gift card?
Accessories and gift cards are non-refundable under our change-of-mind policy. If an accessory is defective, contact us for a replacement or substitute item. A gift card that does not work will be investigated and corrected or replaced. This does not limit remedies required by applicable law.
Gift cards are digital, have no expiration date and can be used for our products.
How long does production take?
Standard production begins only after your physical impressions have both been received by Smile Boutique NY and approved.
- Flippers and partial dentures: 6–7 BUSINESS DAYS.
- Snap-on veneers, retainers and mouth guards: 3 BUSINESS DAYS.
Time spent taking impressions, sending them to us and shipping the finished appliance is separate. These are production times, not total delivery estimates. Separately agreed rush-service schedules remain separate.
General Questions
What are the options for replacing missing teeth?
Can I order dentures or partials online?
What is a dental flipper?
What types of partial dentures are available?
- Acrylic Partials: Ideal for affordability and customization.
- Flexible Partials: Made from flexible materials for comfort and a natural look.
- Metal Cast Partials: Highly durable with a snug fit.
Can I get a single-tooth partial denture?
Cost and Payment Options
How much do partial dentures cost?
- The cost of partial dentures varies depending on the type and materials used. Smile Boutique NY provides affordable options starting at $369 for an Acrylic one. Flexible payment plans are available to suit your budget.
How much are flipper teeth?
How much does a flipper tooth cost?
How much does a front-tooth partial denture cost?
Does insurance cover dentures and partials?
Care and Maintenance
How do I clean my partial dentures?
- Use a soft-bristle toothbrush and denture cleaner or mild soap.
- Avoid abrasive cleaners that can damage the surface.
- Rinse your partials thoroughly before reinserting them.
What is Valplast cleaner?
Why do my bottom dentures come loose when eating?
Request each free fit adjustment or remake within 60 days of delivery. Work requested within the 60-day period may be completed afterward; additional adjustment or remake requests after day 60 are not covered for free. Necessary fresh kits, return shipping and reshipment for covered work are included. See coverage and exclusions.
Later changes to your dental structure are excluded from the included fit coverage; see the warranty for full exclusions.